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Our Company

Who We Are

Family Values. Boss Standards

Air Boss Refrigeration was built around one core principle: raise the standard. As a family-owned HVAC and refrigeration company, we approach every repair, installation, and service call with a Boss mentality—accountability, precision, and pride in our work. Our customers choose us because they want reliable comfort, clear communication, and a team that takes ownership from start to finish.
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The Air Boss Refrigeration family team
Our Story

Growing With Laredo

The Foundation

1994

Alfredo Ortiz founded Environmental Maintenance Services. This early chapter built hands-on experience, technical discipline, and a deep respect for doing the job right—values that would later shape the Air Boss standard.

The Evolution

2000s

Sara Ortiz joined the business, bringing fresh energy, organization, and a people-first mindset. Her involvement marked a turning point—introducing stronger structure, clearer communication, and a renewed focus on customer experience.

Air Boss Today

2026

With 30+ years of experience and over 30,000 service calls completed, Air Boss was built with purpose—raising standards, taking ownership of every job, and turning a family legacy into a brand defined by accountability, trust, and Boss-level execution.

A Family Legacy

More Than a Business - It's Our Family Name

The Ortiz Family - Air Boss Refrigeration family legacy
Air Boss Refrigeration isn't just a business - it's a family legacy built on hard work, integrity, and unwavering commitment to excellence. What started as one person's vision has grown into a family mission, with the next generation already learning the values that make Air Boss different: accountability, quality workmanship, and treating every customer like family.
Sara Ortiz and daughter - passing the torch to the next generation
The next generation of Air Boss Refrigeration
Our children are growing up seeing what it means to build something with your hands, to serve your community with pride, and to raise the standard every single day. This is the Air Boss way - and it's just getting started.
Leadership

Built on a Promise

Sara Ortiz - Founder & CEO of Air Boss Refrigeration

Sara Ortiz

Founder & CEO

"I grew up watching this work being done the right way. When I joined the business, I knew my responsibility was to protect that legacy while raising the standard. Air Boss carries our family's name, and that means every job has to be done right."

30+
Years Leading
30,000+
Service Calls
24/7
Commitment
Read Sara's Story
Next Generation
Rising Leader

Amberly Ortiz

Future CEO

"Watching my family build Air Boss taught me that this business is about more than just air conditioning. It's about showing up, helping people, and doing what's right even when it's hard. Our family name means something to us, and that's why Air Boss is built on trust and care."

Amberly Ortiz - Future CEO of Air Boss Refrigeration
Our Team

The People Behind Air Boss

Alfredo Ortiz - Senior Advisor
Alfredo Ortiz
Senior Advisor
Dianey Garcia - Administrative Assistant
Dianey Garcia
Administrative Assistant
Javier Gonzalez - Field Supervisor
Javier Gonzalez
Field Supervisor
Joe Chick - Master Electrician
Joe Chick
Master Electrician
Cindy Sandate - Dispatcher
Cindy Sandate
Dispatcher
EPA 608 Certified
Refrigerant handling
Background Checked
Trusted technicians
Ongoing Training
Latest techniques
8+ Years Experience
Average per technician