Privacy Policy

Last Updated: January 24, 2026

1. Introduction

Air Boss Refrigeration, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.airbosscooling.com ("Website") or use our HVACR services.

By using our Website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described, please do not use our Website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Schedule a service appointment
• Subscribe to our newsletter
• Contact us via phone, email, or social media

This information may include:

• Name
• Email address
• Phone number
• Mailing/service address
• Business name (for commercial customers)
• Details about your HVACR system or service needs

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Date and time of visit

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and provide HVACR services
• Send you quotes, invoices, and service-related communications
• Send newsletters and promotional materials (with your consent)
• Improve our Website and services
• Analyze Website usage and trends
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

4. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

Cookie Type	Purpose
Essential Cookies	Required for basic Website functionality
Analytics Cookies	Help us understand how visitors use our Website (Google Analytics)
Functional Cookies	Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling cookies may affect Website functionality.

5. Information Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

• Service Providers: Third parties who assist us in operating our Website, conducting business, or servicing you (e.g., payment processors, scheduling software)
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of Air Boss Refrigeration, our customers, or others

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records may be retained for warranty and legal compliance purposes.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at [email protected] or call 956-305-3535.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You can request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
• Right to Opt-Out of Sale: We do not sell personal information, but you may still submit a "Do Not Sell" request

To submit a CCPA request, email us at [email protected] with "CCPA Request" in the subject line.

10. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete it.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Continued use of our Website after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Air Boss Refrigeration, Inc.
• Address: 1407 C. del Norte, Ste. 108, Laredo, TX 78041
• Phone: 956-305-3535
• Email: [email protected]

14. Governing Law

This Privacy Policy and the privacy practices of Air Boss Refrigeration, Inc. are subject exclusively to the laws of the State of Texas, United States.